Job Details

GENERAL SUMMARY:  The Director of Residential Life will be responsible for providing leadership and direction to effectively operate on-campus housing for 500-800 students. The Director is also responsible for a variety of administrative and operational functions of the residence halls and serves as the Chief Student Conduct Officer.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develops and maintains a residential environment conducive to the overall development of students and supportive of the strategic plan and academic mission of the University.
• Select, train, lead, supervise, and evaluate professional and classified staff.
• Collaborate with the Residence Coordinators in hiring and training Community Assistants, Resident Advisors, and Desk Attendants.
• Coordinate and monitor the administrative and operational functions associated with the management of Residence Life.
• Oversees two auxiliary operating budgets. 
• Oversees residential housing processes, including applications, assignments, and enforcement of contracts and policies, fulfillment of contracts, can room changes.
• Be available for all building openings/closing, all training for professional and student staff, student activities and events, and critical incidents occurring in the Residence Halls.  These activities could occur outside of normal working hours.
• Serves as Chief Conduct Officer for the established student conduct system, working closely with the Dean of Students.
• Work closely with the Student Experience Coordinator to support and promote a culture of student retention, including participation in recruitment and retention activities.
• Work closely with university Counseling Services to support and promote student success and mental health programs.
• Conduct staff meetings on a regular basis to share information.
• Prepare and submit occupancy, judicial, annual, and other reports as needed.
• Serve on various committees across campus, including those that support other departments.
• Work with Director of Physical Plant to monitor and oversee maintenance operations (including staff) of the Residential buildings.
• Provide leadership for facilities planning for both new construction and renovation of residence halls and areas as needed.
• Work closely with the OSUIT Police department on matters of safety and student conduct violations.
• Work with the Coordinator of Energy Management to develop and review department EAP for the University’s EOP.
• Serves on the Emergency Management Team, Non-Academic Review Committee, and Behavioral Consultation Team.
• Oversees databases for both housing (Adirondack) and student conduct (Kaizen Guardian).
• Other relative duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications: 

•  Bachelor’s Degree required; Master’s Degree preferred.
• Evidences a history of demonstrating ethical and professional behavior.
• Demonstrated examples of relevant work experience in higher education.
• Minimum of five years’ experience working in student affairs or related area.
• Must be able to effectively lead and contribute in a dynamic fashion.
• Familiarity with a variety of Windows-based software, including online databases, and preferred experience working with Ellucian Banner, University Housing Software Solution, Conduct Management Software Solution, and Slate.
• A positive “can-do” attitude along with a professional appearance and demeanor should be modeled at all times. 
• Must have a willingness to continually self-initiate learning to remain current.
• Must be service oriented with ability to work and respond effectively to diverse audiences of internal and external students and clients, exhibiting high productivity standards. 
• Strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment.
• Must be flexible, innovative and self-motivated.
• Problem solving abilities, conflict resolution, and an aptitude to make comprehensive decisions in a fast-paced environment is critical.
• Strong verbal communication skills to include individual interaction and group directives.
• Strong interpersonal skills with the ability to make good decisions in a fast-paced environment.
• Excellent listening skills and customer responsiveness are essential, continually incorporating feedback, ideas, and requests. 
• Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict.
• Valid Oklahoma driver’s license.
• Must reside within 30 minutes of campus.
• Ability to work some evenings and weekends.
• Travel may be required.
• Normal office physical environment, to include noisy conditions, temperature fluctuations, etc. Ability to lift up to 25 pounds.
  
  
  DISCLAIMER:
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.