Recruit and assist prospective students to OSU Undergraduate Admissions and meet individual territory and overall admission enrollment goals.
Serve, promote and represent the University by being the primary point of contact for prospective students, families and counselors.
Discuss policies/procedures required for admission, housing, scholarships/financial aid with prospective students, families and counselors. Proactively anticipate student needs and respond appropriately.
Conduct trend analysis for an assigned territory; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan.
Demonstrate self-direction, creativity and strategic thinking in prospect development, yield enhancement activities, information services and problem resolution.
Determine and execute strategies for effective outreach for an assigned territory; develop and initiate communication/activities to accomplish enrollment goals. Outreach includes measured benchmarks of student contact including monthly goals for calls, texts, emails and personal interactions.
Give presentations to large and small groups of prospective students/families, on and off-campus, about the opportunities available at OSU; provide campus tours when needed and actively participate in recruitment on and off-campus events.
Assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet our customer service goals.
Participate in the development and execution of on and off-campus recruitment, conversion and yield activities/events designed to market Oklahoma State University to prospective freshman (and transfer) students.
An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, and community locations, among others. This may include and is not limited to publication and broadcast of full name, work contact information, and time, date, and/or location of recruitment activity.
Travel (in-state and out-of-state) away from campus and/or regional office multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year. Driving conditions vary with weather.
Ability to lift 45 lbs. (recruitment materials)
Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments.
Employment is contingent upon successful completion of a pre-employment background investigation.
Special Instructions to Applicants
Please submit a resume, cover letter, and list of references.
Degree conferred prior to or upon start date.
One year's experience in customer service
Valid Drivers License required
This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications.
Two years' experience working in higher education, in admissions, advising, scholarships & financial aid, or a related department.
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations,OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.