Job Details

Position Details

Req ID:

req9441

Position Title:

Computer Specialist I - Sr Computer Specialist II

Position Type:

Staff Full-Time

Position Number:

AS8517

OSU Campus:

Stillwater

Department:

Fire Protection Publications

Location Address:

Stillwater, OK

Hiring Supervisor:

Sarah Axtell

Hiring Range:
(Contingent upon available funding):

16.21 - 28.50, Hourly

Work Schedule:

Monday - Friday 8:00 a.m. - 5:00 p.m.

Faculty Appt Period:

Job Summary:

Fire Protection Publications is a mission-driven, values-based organization dedicated to the production of high-quality educational content for the international community of firefighters and first responders.

The Computer Specialist is responsible for providing coordination of, and technical and operational support, for the Resource One learning platform. They will also coordinate and provide support for FPP/IFSTA's eBook platform, eLibrary, and mobile apps. The Computer Specialist will be expected to coordinate and perform testing and quality assurance of the electronic products as well as assist with content development. This position includes project management duties as well as the responsibility of leading and coordinating the support team and student staff to ensure a high-quality customer experience. Excellent customer service skills, familiarity with multiple devices and platforms and the ability to collaborate across multiple departments is a must.

For additional information on this position, please see our job listings at: https://www.ifsta.org/about-us/careers/ 

Special Instructions to Applicants

For full consideration you must attach a cover letter, complete resume and three professional references with a phone number where they can be reached.

Education & Experience

Position Qualifications:

Minimum Qualifications:

Bachelor’s degree and one year of related experience OR High school and six years related experience with requirement to receive bachelor’s degree within six years of hire.

Demonstrated understanding and application of FPP's organizational values: Service, Safety, Quality, Integrity, Excellence, Professionalism, Accuracy, Collaboration, Credibility, Innovativeness, Accountability

Highly organized, ability to set and maintain schedules, excellent writing skills, excellent communication skills, strategic thinking, attention to details, planner, ability to delegate, ability to supervise, time management, ability to coach, respectful, confident, know how to take command, know how to make decisions, managerial courage, know how to face problems, ability to influence and guide a group toward a common goal, empathy, action/solution-oriented, productive/results-oriented, continuous learner.

Must have excellent phone and email customer service skills. Strong communication and interpersonal skills. Must be able to work effectively as a team member with the ability to lead a team. Must be able to coordinate and delegate multiple tasks. Experience with Windows, Mac, iPad, iPhone, and Android devices. Experience with a Learning Management System.

Preferred Qualifications:

Bachelor's Degree plus seven years of work related experience in the areas of project management, supervisory duties, electronic product support, Learning Management System (LMS) support, mobile device (iPhone, iPad, Android) support, Educational Technology, and/or PC or Mac support.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations,OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.